Services

Services the AOA runs for the society

From gate to rooftop — maintenance operations, resident-facing digital services and clear resolution timelines for every category of request.

Resident Services

Self-service, anytime

Log a ticket and track it end to end.

Billing cycle, dues and receipts.

Police, fire, ambulance, lift help.

Entry rules and QR visitor pass.

Membership, NOC, transfer forms.

Bylaws, parking and pet rules.

Reserve the clubhouse or lawn.

Report or claim lost belongings.

Verified plumbers, electricians, more.

Helpdesk, email and office address.

Operations

Guarded gates, CCTV monitoring, patrolling rounds, visitor verification and vehicle sticker checks.

Daily cleaning of lobbies, staircases and common areas with segregated wet/dry waste collection.

Tank cleaning schedule, pump maintenance, leak repairs and tanker arrangements at peak demand.

Common-area lighting, panel maintenance, DG servicing and coordination with NPCL for outages.

AMC-backed lift servicing, statutory inspections, fire equipment checks and evacuation drills.

Park upkeep, seasonal plantation, pruning and drip irrigation across the central green.

Service Levels

Emergency (lift entrapment, major leak, power failure)Immediate — within 30 minutes

High priority (water supply, security, safety)Same day

Standard (civil, carpentry, common-area lighting)48–72 hours

Planned works (painting, resurfacing, upgrades)As per committee-approved schedule